Driving business agility in an age of 4.0 technologies to achieve top-line growth

Operational Excellence 4.0 addresses technical uncertainties in today’s disruptive business ecosystem and underscores how companies are developing nimble operating models to remain competitive.

Today, businesses achieve success by driving operational transformation initiatives and developing more agile process improvement standards and performance metrics with bleeding-edge "4.0" technology for enhanced customer experience and significant cost reduction.

Key themes include:

Envisioning the impact of AI and automation to achieve breakthrough in operational excellence

Adopting a horizontal approach to engaging employees and senior management to achieve operational excellence in today's disruptive landscape

How to connect technology to business processes and people to guide investment decisions and deliver more efficient operational results

Visionaries driving the future of operational excellence

Dr. Ahmad Al-Nuseirat

Coordinator General
Dubai Government Excellence Program, UAE

Dr. Ayesha Almutawa

Chief Innovation Officer
Ministry of Health and Prevention, UAE

Michelle Wu

Chief Information Officer
GE Power Services, Africa, India, Middle East, China & APAC

Stacey Alioto

Chief Operating Officer
HSBC Middle East

Dr. Karsten Eller

Chief Operating Officer
Beckers Group, Germany

Girish Jandhyala

Global Lean Manager
Volvo Group, USA

Steve Snowdon

Head of Lean
Mashreq Bank, UAE

Why attend?

  • Seamlessly connect technology to business processes and people to guide decisions, optimise cost and maximise value
  • Learn the impact of IoT, AI and automation in the workforce to achieve breakthrough in operations and successfully execute an end-to-end strategy
  • Gain exclusive access to C-suite executives defining operational excellence in today’s disruptive landscape
  • Discover how businesses are adopting nimble processes to crush competition and how governments race to adapt

Download the Agenda

Who should attend?

  • CXOs

  • Process Excellence

  • Operations

  • Strategy

  • Business Transformation

From the following sectors:



Automotive & Transportation



Consumer Products & Retail

Pharmaceuticals & Life Sciences

Government & Public Sector

Oil & Gas

Power & Utilities

Real Estate

Hospitality & Construction


Don’t miss the exciting action at OPEX 4.0


Gain insight into how Dtec is leading in innovation


Limited opportunities for delegates to participate in a one-to-one coaching with experts on critical challenges facing your OPEX journey


Benchmark yourself anonymously with your peers on our visual interactive storyboard


Deep-dive into specific challenges in interactive, facilitated small group discussions

Sponsors & Exhibitors

Supporting Partner
Media Partners
Media Partners
Media Partners
Media Partners
Media Partners
Media Partners
Media Partners